Partner FAQ

BolehBoleh is Malaysia's premier membership program that connects local businesses with thousands of members seeking exclusive deals and benefits. We help businesses attract new customers while giving members access to special offers.

Becoming a partner is simple:

• Fill out the partner application form
• Submit your business registration documents (SSM)
• Wait for our team to review and approve your application (usually 1-3 business days)
• Once approved, you can start creating offers for our members

You'll need to provide:

• SSM registration certificate (Form 9 or Form 13)
• Business license (if applicable to your industry)
• Business logo (for display on our platform)
• Owner's IC (for verification purposes)

Currently, joining BolehBoleh as a partner is completely free. We believe in growing together with our partners. In the future, we may introduce premium features with optional fees, but basic partnership will always remain accessible.

You can create various types of offers:

• Discounts: Percentage or fixed amount off
• Free Items: Complimentary products or services
• Upgrades: Free upgrades on purchases
• Buy 1 Free 1: Bundle deals
• Special Access: VIP treatment, priority booking

Yes! You have full control over your offers. You can set:

• Maximum total redemptions
• Limit per member (e.g., once per member)
• Expiry dates
• Active/inactive status

Members show their digital membership card at your business. You can verify their membership and apply the offer. The redemption is tracked in our system so you can see analytics on your dashboard.

As a partner, you'll benefit from:

• Increased Visibility: Exposure to our growing member base
• New Customers: Members actively seeking deals in your area
• Repeat Business: Members return to redeem offers regularly
• Free Marketing: Featured on our platform and social media
• Analytics: Track redemptions and customer engagement

Yes! Your business dashboard provides analytics including total redemptions, popular offers, and customer engagement metrics. This helps you understand what works best for your business.

We're here to help! You can reach our partner support team via:

• Email: partners@bolehboleh.my
• Our contact form on the website

We typically respond within 24 hours on business days.

Yes, you can update your business details, logo, and other information through your business dashboard. Some changes (like business name) may require verification by our team.